privacy Policy
We believe our customers deserve to be treated with the utmost respect, which includes respecting your right to privacy.
GDPR ( General Data Protection Regulation )
ATTENTION: EUROPEAN CITIZENS, RESIDENTS OR ANY OTHER ENTITY SUBJECT TO THE EUROPEAN GENERAL DATA PROTECTION REGULATION (EU GDPR).
AS A RESULT OF THE FINANCIAL LIABILITY CREATED BY THE EUROPEAN GENERAL DATA PROTECTION REGULATION (EU GDPR), IF YOU ARE A EUROPEAN CITIZEN, RESIDENT OR ANY OTHER ENTITY COVERED BY THIS REGULATION, YOU HEREBY EXPRESSLY AGREE NOT TO READ ANY INFORMATION OR UTILIZE THIS WEBSITE IN ANY MANNER. FURTHERMORE, YOU AGREE NOT TO PROVIDE ANY PERSONAL INFORMATION IN ANY WAY INCLUDING WEBSITE FORMS, QUOTE REQUEST FORMS, DESIGN REQUEST FORMS, LIVE CHAT, EMAIL, TELEPHONE, MAIL, COURIERS, HAND DELIVERIES, PONY EXPRESS OR THROUGH ANY SOCIAL MEDIA CHANNELS. YOU ALSO AGREE NOT TO MAKE ANY PURCHASES, EVER, OF ANY KIND FROM THESIGNCHEF.COM, INC., DUE TO THE CONSTRAINTS IMPOSED BY THE GDPR PRIVACY REQUIREMENTS.
Data Collection and Storage
TheSignChef.com
Charleston, SC 29423
Cookies
Cookies allow us to track the contents of your shopping cart. Without them, you’d have to write down each item you wanted to buy then type the information into a manual form to complete your order. Thanks to cookies, ordering is quick and easy. You can browse all of our product pages, click on the items you want to add to your cart, and our system will store them until you’re ready to check-out.
When you come back to shop the next time, you won’t have to re-enter your name and address again. The cookies remember that information for your convenience.
For personal security reasons, we must ask you to re-enter your credit card information every time you shop. We don’t permit cookies to store that information.
IP Address
Surveys and Questionnaires
Personal Information
Occasionally, we may email you about new products, services or special offers that we think might interest you. We may also email customers for feedback after their shopping experience. Any email message we may send you will always include clear, simple unsubscribe instructions if you choose to permanently delete your email address from our mailing list.
Security Measures
At TheSignChef.com, we have several security measures in place to protect the loss, misuse and alteration of the information we control. These measures include password protection, encryption and our off-line database, which is not accessible via the Internet. We also conduct pre-hire criminal background checks on ALL our employees. For more information on these and other security measures, please see our detailed Security Policy and Guarantee.
Information Non-Disclosure
We will never sell, rent, give, share or otherwise disclose to any third-party any information that you provide to us about you, your business, your website, your methods and your procedures without your knowledge or consent without a subpoena or court order.
Change Information or Opt-out
If you wish to have us remove your personal information from our database, please feel free to send an email with “Remove” in the Subject line to service@thesignchef.com. You can also mail your request to:
TheSignChef.com
PO BOX 42346
Charleston, SC 29423
If you need to update the information we currently have on file (new mailing address, telephone number, email address, etc.), please log into your account and update the information. If you prefer, you can send an email with the updated information to service@thesignchef.com. You can also mail your request to:
TheSignChef.com
PO BOX 42346
Charleston, SC 29423
Spam
We’re committed to a strict “No Spam” policy. Whenever you receive an email from us, it will contain clear, simple unsubscribe instructions if you choose to permanently delete your email address from our mailing list.
Please note: For tax and legal purposes, we are not allowed to destroy paper records of orders placed with us. However, we will comply with ALL requests to remove your information from our email and direct mail lists.
Changes to Privacy Policy
Questions or Suggestions
If you have any questions or suggestions about this privacy policy, the practices of our website or your dealings on this website, please feel free to contact service@thesignchef.com.
Important: This privacy policy does not apply to the practices of companies that TheSignChef.com, Inc. does not own or control. At times, we may provide links or referrals to other companies. Although we are very conscientious about screening our partners carefully, we cannot be held responsible for privacy practices, website content or companies that are not directly under our control.